- Matthew M. Thomas
- Read Time: 6 mins
Sustainable organizations know that all members of a team have something valuable to offer. They instill this belief in their culture, and apply it both internally and externally to clients, customers, partners, and vendors. They build their business on good relationships with people, which are based in respect.
As consultants, we often challenge our clients to differentiate between their aspirational values and beliefs and their actual values and beliefs: we instruct them to place their aspirational values in the category of vision; their actual values then remain as the things they do so naturally that they are assumed – and yet, still somehow distinct from others in the marketplace.
Believing that all members of a team have something valuable to offer is aspirational for many organizations. And those who believe it, but who don’t consistently live it out, find that they let value they already have go to waste. This waste weakens their company and is often symptomatic of other structural challenges in the organization, as well as mindsets and habits that are not sustainable in the long run.
Like an un-booked hotel room on a night when every other spot in town is sold out, missing team members’ value stands as the opportunity of a lifetime in the evening, or a foolishly missed opportunity in the morning. It certainly matters what time it is.
In the clear light of morning, we see that there are two ways we miss out on our team’s value – or, in serious cases, actually devalue our team: Structural Misses and Personal Misses.