Resolving Business Frustrations Together

We resolve business frustrations.

Latest Blog Articles

The Five Frustrations

We help business leaders resolve five persistent frustrations that cause them to lose sleep and hurt the bottom line:

Firefighting

Leaders are frustrated because they feel like all they do is put out fires. They want to spend more time on the stuff they really want to do. They want to just be able to leave the work at work, and not have to sort something out during family or personal time.

Information

Leaders are frustrated because they can't make their numbers work and make good decisions from the information they have: bad information in general; margins and finances; or customer satisfaction that doesn't match the effort expended.

Process

Leaders are frustrated because their process of sales, service, or product delivery drops balls, loses customers, makes workers and customers frustrated, or requires such tight supervision the leaders sometimes wonder whether they should just do it themselves.

Complexity

Leaders are frustrated because they have so many critical business decisions going on simultaneously that they are either freezing up or swinging wildly - and they don't feel like either is productive for them.

Alone

Leaders are frustrated because they feel like they are alone - as an individual, or as a team - and aren't sure whom they can ask and whom they can trust to bring in to help them with their challenges.

Our consultants have all experienced (and resolved) these frustrations.

And we have helped over 60 clients resolve their frustrations, too.

And we've learned three things along the way:

The Five Frustrations are symptoms of underlying challenges.
Developing solutions with our clients in these five areas of service resolves most* business frustrations.
We want to share what we've learned to make others' lives better.

And that's what drove us to found this business.

* We actually think it solves all business frustrations.

Solutions

(The work we do to resolve your frustrations)

Strategy, Purpose, and Mission

Business / Work Process

Job Descriptions, Organizational Role, and Organizational Structure

Change Management: Preparation, Planning, Implementation

Business Metrics / KPIs

Here's What Our Clients Have to Say

I have worked with Matt on a couple of projects for our small business. I am currently working with both Matt & Lisa on a newer project. They have been very helpful in providing that outside viewpoint to help us move past some hurdles we have experienced. I would recommend LM Thomas Group if you are experiencing any internal issues or are looking to poise yourself for growth!

-- Kelli Berry, the Weiner Companies, Ltd.

Matt has been instrumental in assisting our company during a time of rapid growth. Thanks to his in-depth assessment of our business plans and financial statements, Matt has been valuable recommendations to help reach our business goals. If you're looking to solve a problem within your organization, I strongly recommend reaching out to Matt to help your business reach its fullest potential.

-- Scott Clanin, Clanin Marketing

I worked with Mr. Thomas over a period of months to create systems and processes to improve our mortgage origination business at Fairway Independent Mortgage. Mr. Thomas was able to understand and immerse himself into my business very easily, and then he would effectively communicate to me new efficiencies Then, with his direction, we created systems to get the results that, heretofore, were only theoretical. It was awesome and it was just in time for a large spike in mortgage volume. Thank you L M Thomas Group!

-- Shaughnessey Rice, Fairway Independent Mortgage, Champaign, IL

I have worked with Matt Thomas for a year now in a formal consultancy and have appreciated his guidance, professionalism and skill in business formation and strategy. I highly recommend his services for startups and for businesses in development seeking to establish a direction and strategy. His work has been key to getting us to where we are today.

-- Ethan Chew, Ahead Materials, Inc.